Voice agents and calling
AI agents that place or answer phone calls.
15 tools. Adoption level is the effort to run it well, not a quality score. Limitations are sourced; a blank means none documented yet.
| Tool | Best for | Level | Pricing | Key documented limitation |
|---|---|---|---|---|
| Air AI | Customer service, sales calls | L2 Assisted | Not published | None documented yet |
| AQX | Enhancing customer engagement | L2 Assisted | Not published | None documented yet |
| Avoca | HVAC and plumbing companies handling high call volumes; answering customer inquiries and service requests; booking jobs via phone; sending appointment confirmations, review requests, and follow-up messages automatically. | L2 Assisted | Not published | None documented yet |
| Broccoli AI | Fielding inbound customer calls for service businesses; scheduling service visits and managing bookings; after-hours emergency call handling; capturing leads when staff are unavailable. | L2 Assisted | Not published | None documented yet |
| CallHippo | Customer support, sales calls | L2 Assisted | Not published | None documented yet |
| Flip CX | Automating simple customer support calls to reduce wait times. | L2 Assisted | Not published | None documented yet |
| Goodcall | Ensuring businesses never miss a call by automating customer service. | L2 Assisted | Not published | None documented yet |
| Peel | Engaging prospects and customers through AI-powered voice interactions. | L2 Assisted | Not published | None documented yet |
| PolyAI | Enhancing customer service interactions | L2 Assisted | Enterprise / Contact sales | None documented yet |
| Replicant | Customer support centers seeking voice automation | L4 Orchestrated | Usage-based / Contact sales | None documented yet |
| Retell AI | Automating customer service and sales calls | L2 Assisted | Not published | None documented yet |
| Smith.ai | Small business owners managing phone booking,description | L4 Orchestrated | Starts at $285/mo for basic agent volume | None documented yet |
| True Lark | Small business owners needing an automated AI generalist for customer calls and text. | L2 Assisted | $200/mo subscription | None documented yet |
| Vapi | Inbound/outbound call automation, customer support, voice-based workflows | L2 Assisted | Not published | None documented yet |
| Vida | Automating call handling in various industries (restaurants taking orders/reservations, retail or clinics scheduling appointments, professional services screening calls); providing multilingual customer support via phone | L2 Assisted | Not published | None documented yet |