Suite
Customer Retention and Growth
Keep and grow the base: onboarding, adoption, renewals, upsell, churn and retention analysis, success stories, and service levels.
23 skill files. Each one carries the original prompt text plus the inputs to collect, the process, decision rules, quality checks, and guardrails.
Install this package
- Run the command below in your terminal. It downloads and extracts the package, then copies its skill folders into Claude Code's skills directory. Existing skill folders with the same names may be replaced.
- Keep the extracted
customer-retention-and-growthfolder. Read its setup notes for any additional scripts, templates, or workspace steps before running the skills. For another assistant, follow its own skill installation instructions using the downloaded folders. - Start with the package's first step and check the output before using it.
curl -fL "https://www.therevenueaireport.com/agent-skills/suites/customer-retention-and-growth/download.zip" -o "customer-retention-and-growth.zip" && unzip -o "customer-retention-and-growth.zip" && find "customer-retention-and-growth" -name SKILL.md -print | while IFS= read -r file; do dir="$(dirname "$file")"; target="$HOME/.claude/skills/$(basename "$dir")"; mkdir -p "$target" && cp -R "$dir/." "$target/"; done- CreateEnablement, Sales
Create a Sales Playbook
A sales playbook reps can use on live deals: plays by scenario, talk tracks, objection answers, and the tools to use at each step.
- CreateBusiness Development, Marketing
Create a Customer Testimonials Document
A testimonials document that turns customer feedback you supply into short, credible quotes and stories for sales and marketing to use.
- CreateCustomer Success, Leadership
Create a Client Onboarding Guide
A client onboarding guide with steps, owners, and resources, so new customers reach first value fast and the handoff from sales is clean.
- CreateMarketing
Create a Content Optimization Plan
A content plan for pages you already have: keywords to target, structure fixes, and SEO changes ranked by likely traffic gain.
- CreateAll Revenue Teams
Translate a Document or Email
A translation of your document or email into another language that keeps the meaning, tone, and technical terms intact.
- CreateLeadership
Create a Talent Acquisition Strategy
A hiring strategy covering sourcing, selection, onboarding, and retention, so you fill revenue roles faster and keep the people you hire.
- CreateCustomer Success, Leadership
Customer Success Revenue Impact
A plan for showing what Customer Success adds to revenue: attribution for renewals, upsell, and expansion, and the metrics to report to leadership.
- AnalyzeCustomer Success, Sales
Customer Success Advisor
A working session on one customer success problem you describe, with a clear read of the issue and practical steps to fix it.
- CreateCustomer Success, Leadership
Create a Customer Onboarding Plan
An onboarding plan for one customer with milestones, owners, and adoption goals, so the account reaches value before the first check-in.
- CreateCustomer Success, Sales
Create Customer Testimonial Request
A testimonial request email that makes it easy for a happy customer to say yes and share a specific result.
- CreateCustomer Success, Sales
Create a Customer Renewal Agreement
A renewal agreement draft covering terms, pricing, service levels, and options by customer segment, ready for legal and finance review.
- CreateCustomer Success, Sales, Marketing
Create a Customer Success Story
A customer success story built from the facts you supply: the challenge, what changed, and the measured result, ready for sales and marketing.
- AnalyzeCustomer Success, All Revenue Teams
Churn Analysis
A churn report that finds the main reasons customers leave and recommends retention actions ranked by revenue at risk.
- AnalyzeCustomer Success, Leadership
Design an Account Performance Dashboard
An account performance dashboard design: the metrics to track, how to chart each one, filters, and the insights that tell account managers where to act.
- CreateCustomer Success, All Revenue Teams
Create a Service Level Agreement
A service level agreement draft with response times, service scope, and remedies, so customers and your team agree on what good service means.
- CreateCustomer Success, Leadership
Create an Account Management Plan
An account management plan with relationship goals, check-in rhythm, risks, and growth plays, so key accounts renew and expand.
- CreateCustomer Success, Leadership
Create a Customer Progress Report
A progress report for one client showing goals, results to date, and next steps, so the customer sees the value you deliver.
- AnalyzeCustomer Success, Leadership
Client Retention Analysis
A client retention analysis that shows who stays, who leaves, and why, with steps to raise retention in the segments that matter most.
- CreateCustomer Success, Leadership
Create Customer Onboarding Best Practices
A best practices guide for onboarding new customers, so every CSM runs the same proven steps in the first 90 days.
- CreateCustomer Success, Leadership
Create an Implementation Roadmap
An implementation roadmap for a new customer with phases, owners, dates, and risks, so go-live happens on schedule.
- AnalyzeRevOps, Customer Success
Find Expansion Opportunities in an Account
Expansion opportunities inside one customer account based on hiring trends, product usage, and market signals, with the play to run for each.
- CreateRevOps, Marketing
Dark Social Demand Generation Monitor
A map of where your buyers talk off the record, on LinkedIn, Slack communities, and Reddit, with the conversations worth joining to create inbound demand.
- CreateEnablement, Leadership
30-Day Sales Rep Onboarding Program
A 30-day onboarding program for new sales hires that builds core skills and product knowledge fast, to cut time to first deal.
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